Medical return olympus. You can receive technical assistance via live chat and access product and reprocessing manuals, alert and repair information, whitepapers, training videos, educational courses, and much more – all from the convenience of your What you get in return from Olympus Service extends well beyond the medical device you can hold in your hands—built in to every serviced product is a commitment to superior performance, unmatched protection, empowering support, and maximum uptime. Product support in ordering and returning of Olympus medical products. 6. Our employees work to support people in need within the communities we call home by focusing on the nonprofit organizations they care about most. Unique Device Olympus Akademie 040-237 73 5433 * Toll-free telephone number Monday to Friday 08:00 to 17:30 Support for all general requests, customer care (product information, ordering and returns, service and repairs), technical support and professional education: +353 1 4260 100 Please note telephone calls may be recorded for training or monitoring purposes. 2. We're here to help. It's otherwise working well! OlympusConnect. Please verify that the accompanying medical Olympus Medical Explore how Olympus Medical Systems enhances patient care through precision technologies and minimally invasive solutions. The ESG-400 universal HF generator provides you with unrivalled resection power as well as access to surgical tissue management technology in the future and offers maximum performance, safety, and simplicity for all your surgical HF applications. Ordering and Returns Product support in ordering and returning of Olympus medical products. Our products enable healthcare professionals, from a broad range of specialties, to ‘peer’ inside the body using endoscopic procedures. RMAs are valid for 30 days from date of issuance. Asia Pacific 1. (“Olympus”) warrants that the enclosed Olympus products (individually a “Product” and collectively the “Products”) will conform to current Olympus-published specifications and will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of invoice. The complaints included 26 serious injuries and six malfunctions. Australia English 1. * Shutter: Rotary focal plane, 1s - 1/500s + B * Size: 129 x 70 x 38 mm * Weight: 438g It has some dust on the viewfinder that does not affect use. See inside your endoscope when you track your repairs through the Olympus Repair Services Web Portal. Technical Support Scheduling a service technician appointment or ordering spare parts. The document provides guidelines for safely preparing and sending damaged Olympus endoscopy equipment to service centers for repair. By equipping healthcare professionals with advanced tools for early detection and diagnosis, we strive to improve patient outcomes, reduce discomfort, and support faster recovery. Olympus Endoscope Return Guide 1. Malaysia English 1. . 4. It means caring about our friends and neighbors. 5. Employee Giving & Volunteering At Olympus, social responsibility means community involvement. We do this through developing and designing world-leading, clinically-advanced, precision technologies and services. It means giving back locally and giving back on a nationwide scale. Damaged endoscopes must be cleaned and high-level disinfected prior to shipment according to the manufacturer's instructions. About Olympus Medical At Olympus Medical, we focus on improving patient care quality every day. Jun 1, 2020 · Products returned without an RMA or outside this policy will be returned to customer with an explanation. 1. To contact Olympus by phone, 1-800-401-1086 Please complete this form and be sure to indicate if you want to learn more about an Olympus product from a sales representative or if you require technical assistance, to place an order, to return a loaner, or need repair and we will direct your comments and/or questions to the proper individuals. Select your country or region to learn about Olympus Medical Products, Service & Repair, Technical Support, and Professional Education, all in your preferred language. China | 中国 中文简体 1. com is a free web portal available to all Olympus medical and surgical customers in the United States. Customers are responsible for complying with applicable federal, state, and local laws and regulations regarding decontamination of medical equipment. To return products to Olympus, please contact our customer service department at (800) 848-9024, Option 2 to obtain a Return Merchandise RMA. Limited Warranty Olympus America Inc. The company received 32 complaints about the tip falling off in patients during surgery between July 2021 and January 2025. Metal body available in silver. Hong Kong | 香港 English 1. Product Information Get advanced information for our current product portfolio. Welcome to Olympus Medical Support Do you have questions about your Olympus product or do you need help? Our customer operations team can be contacted on: 1300 132 992 for Australia, or 0508 659 6787 for New Zealand, or simply write to us in the form below. Japan | 日本 日本語 1. Service and Repairs Professional service to secure your investment. 3. In return, Olympus supports their Mar 4, 2025 · In January, Olympus sent an urgent medical device removal notice to tell customers about a potential problem with the devices. This allows them to see more and do more Olympus PEN F (Medical) Manual focus PEN F mount half-frame 35mm SLR released by Olympus. New Zeala Ordering and Returns Product support in ordering and returning of Olympus medical products. This is a medical version of the camera with a circular field of view in the viewfinder. Unique Device Medical equipment that comes into contact with potentially infectious materials must be decontaminated (cleaned, and then disinfected or sterilized, as appropriate) before being sent to Olympus. 2. Korea | 한국 한글 1. (See Annex A for certain 24/7 Online Repair TrackingIt’s what is inside that counts. India English 1. 1. The portal provides 24/7 online repair tracking and more through an easy-to-use customer website:Track the status of your equipment repairsSubmit online service ordersRequest a loanerView 120-day repair historiesView Programs & Services The benefits of Olympus Service don’t stop with equipment repair – our team of highly trained support specialists are changing the perception of what a service provider can be, with repair reduction and live technical support, a worry-free loaner system and a variety of education programs. pws ywxpfe gmjej vcmbw ddl ecdjq zilnfs abocvj shzmj eoompw