Contextual chatbots. As NLP improved, chatbots became more flexible and could...
Contextual chatbots. As NLP improved, chatbots became more flexible and could understand intent and generate natural responses. A chatbot (originally chatterbot) [1] is a software application or web interface designed to converse through text or speech. Feb 4, 2026 · Discover how AI coaching offers personalized, context-driven leadership support that outperforms generic chatbots in driving manager effectiveness and engagement. Comprehensive comparison of leading AI chatbots including ChatGPT, Claude, Meta AI, and Gemini. “Selection Masks” or “Overlays” are layers of relevant contextual information to ensure AI knows how to address a query with more understanding. In short, language is ambiguous by nature, vast, versatile, colloquial, dynamic, and highly contextual. To explore our top picks, check out ZDNET's chatbot-by-chatbot guide. To do so, it is of utmost importance that your chatbot can understand and differentiate between different types of contexts like user context, session/conversation context, and domain-specific and industry context. Writing Effective Prompts To simplify, the way you frame prompts shapes the AI’s output. LLMs advanced this further, enabling chatbots capable of rich, contextual interaction. xwgagosblgujnboannfedgoguobckgqbjqtnuhlkyvqudwetoke